Management

Who manages Indigo?

Our dues pay a management company to run the day-to-day: collecting assessments, handling repairs and vendors, and enforcing the rules. Here is who that is now, who it was before, and what owners across Las Vegas say about them.

CurrentNVCM, LLC · since 2025
PreviousCommunity Management Group
Current management · since 2025

NVCM, LLC

Nevada Community Management. Its website now brands it New Vision Community Management.

3.4
353 Google reviews
Office
9500 W Flamingo Rd, Ste 204
Las Vegas, NV 89147
Website
nvcm.com
Previous management

Community Management Group

Known as CMG. Managed Indigo before NVCM was brought in.

1.8
130 Google reviews · 1.3 on Yelp (61)
Office
2450 Box Canyon Dr
Las Vegas, NV 89128

Ratings and reviews are from each company's public Google listing as of October 2026. They come from owners in every community each company manages, not just Indigo, and they are the opinions of their authors.

Current management

What owners say about NVCM.

NVCM's reviews are split. Many praise individual staff members and the payment help desk. The low ratings center on communication, fees and fines.

  • Unreturned calls and emailsOwners describe voicemails and emails going unanswered for weeks.
  • Fees, fines and late chargesComplaints about fee increases without clear notice, weekly fines, and steep late fees.
  • Financials and filingsBoard members report late financials and a missed state filing and reserve study.
  • Helpful front-line staffMany 5-star reviews credit the reception and payment team and specific community managers.
Complaint
“They raised their monthly HOA fees without proper notification.”
Katherine K.Google review · 10 months ago
Complaint
“HOAs are four months behind on financials.”
Robyn H.Google review · 6 months ago
Complaint
“NVCM failed to file our community's paperwork with the State on time and cause our community to fall out of good standing.”
Pam B.Google review · a year ago
Complaint
“It's interesting how the owner of this company seems to respond to the 5 star ratings consistently, while largely ignoring the 1 star ratings.”
Julie S.Google review · a year ago
Praise
“Putting in paperwork for home improvements are smooth and easy with great help from staff.”
Michelle R.Google review · 2 months ago
Praise
“Easy way to pay HOA fees, and get information. Great team!”
Joseph T.Google review · 2 months ago
Previous management

What owners said about CMG.

CMG's Google rating sits below 2 stars. The same complaints come up again and again over nearly a decade of reviews.

  • Impossible to reachThe most common complaint by far: nobody answers the phone or calls back.
  • Collections without noticeOwners describe being sent to collections or charged late fees without ever receiving a statement.
  • Repairs left undoneBroken street lamps, gates and common areas reported and not fixed.
  • Rules enforced unevenlyOwners say violations were issued selectively while real problems were ignored.
Complaint
“They never answer the phone. It sometimes takes them over a week to call back if at all.”
Issac M.Google review · a year ago
Complaint
“Two street lamps have been broken and not repaired.”
Brandon D.Google review · a year ago
Complaint
“The home values in my neighborhood have dropped because they do not enforce the rules; weeds are everywhere, lamps are destroyed.”
Carla C.Google review · 2 years ago
Complaint
“Nobody does anything, and it's pretty much impossible to to get a hold of anyone. But they sure love to collect money.”
Nick C.Google review · 3 years ago
Complaint
“They provided out of date rules and regulations (from 2019, when they'd been updated in 2022.)”
Taylor B.Google review · a year ago
Praise
“CMG manages our development of 77 homes and is doing a fantastic job!”
NickyGoogle review · 2 years ago
Connected?

Two companies, one address.

When Indigo switched from CMG to NVCM, it may not have been the clean break it looked like. We could not find any public announcement of a merger or acquisition, but the public records overlap.

If you know more about how these two companies are related, or the dates each managed Indigo, please let us know.

Same corporate suite

The Better Business Bureau lists CMG's corporate office at 9500 W Flamingo Rd, Ste 204, the same suite NVCM lists as its corporate office.

NVCM has been here before

Indigo's own Architectural Guidelines, created in 2012 and revised in 2014, name Nevada Community Management at that same suite as the association's management company. See the guidelines

Several names

NVCM appears as Nevada Community Management LLC, NVCM, LLC and New Vision Community Management, depending on where you look.

Who is responsible?

The board hires. Management carries it out.

Under the CC&Rs, the Board runs the association and may hire a manager to do the work. That means owners can hold both accountable.

  • The Board, not the manager, owns the duty to maintain the common areas and landscaping (CC&Rs §5.1)
  • A management contract can't run longer than one year unless a majority of owners approve it (§5.1(e))
  • Owners elect the Board, so owners decide who keeps the job
In NVCM's own words
“The landscapers are not managed by the Management Company. If the landscapers are not doing their job, the Board of Directors could cancel their contract.”
NVCM, LLC (Owner)Reply to a Google review

Lived with either company?

Indigo owners have dealt with both. A review from someone who lives here carries weight with the next buyer and the next board.